1. Return application must be submitted within 14 days from the date of receipt of the package. If application exceeds 14 days we will not be able to accept your request.
2. After receiving your Return & Exchange application, our customer support will reply your emial within 24 hours. (weekends and holidays not included).
3.Please make sure return of goods must be unworn, unwashed, unmodified, with tags and packaging. 4. Return address isn’t the company address on Harssidanzar website. Our customer support will provide you a return address after return authorized. 5. After receiving the return address, please return the parcel within 7 days and inform us of the return logistics tracking number.Otherwise, the Return Application will be automatically closed and unable to continue return process.
6. Return and reship cost is on buyer, freight collect isn’t acceptable.
7.Our refund will be made 48 hours after receipt of the returned item.The refund will be returned to your method of payment.
Unfortunately, we are unable to process exchanges at the moment. We apologize for this inconvenience.If you have received an incorrect or defective item, please send your request to our customer support and we’ll get back to you within 24 hours.(weekends and holidays not included).
1. Due to the shooting light and the screen setting, physical color may be slightly different from picture online.
2. Please notice some products may have odor and wrinkle due to the feature of material, it is not a quality problem.
3. We do not accept returned items that were sent back by you directly without checking with us first.